Q. What happens if you update the system?
If the functionality of the system is updated, this is
immediately available as TestReach is a SaaS cloud-based
solution – so you do not ever need product upgrades. TestReach
is very easy to use whether writing questions, setting marking
rules or reviewing reports. If something is updated, when you
revisit that area of the site, you will automatically be shown
some help text telling you about the new features.
Q. Can TestReach integrate with our existing
Testreach can seamlessly fit into your existing technical
environment. We can easily integrate with your LMS, CRM or
Association Management System, so that candidates are
automatically enrolled into the correct exams and results are
pushed into a system of record.
Q. How does TestReach authenticate candidates?
If the candidate is using the TestReach system at an online test
centre without remote invigilation, the local invigilator will
assign a Test PIN Code that must be entered before the exam can
be accessed. When the exam is remotely invigilated, the
candidate has to present their agreed level of ID to the camera,
and this is verified by the supervisor. There are also options
to use advanced technologies such as facial recognition and
Q. How do you charge for TestReach?
Unlike other software vendors, we don’t charge up-front site
license fees or set-up fees. We have a simple pay-per-test
system so you only pay for what you need, whether it’s one
employee or your entire company. You can easily try out
TestReach for any number of members or employees.
Q. Can TestReach be used for Third Party
If you work with training partners, business customers or
affiliate organisations, who provide multiple candidates that
take your exams, then there are a range of features within
TestReach that specifically support this structure. You can
allow each of these organisations restricted access to their own
portal, where they can enrol and edit their own candidate
details and view their own dashboards, plus you can also
allocate each organisation a specific amount of test licenses.
This decentralisation of administration significantly reduces
the overheads of managing exams in a tiered model.
Q. What languages can TestReach support?
TestReach can support assessments in any language including
double-byte character sets such as Russian and Chinese.
Q. How secure is the data?
TestReach works with educational institutions, professional
bodies and corporations in highly regulated industries who
require a top level of security from their technology suppliers.
Our SaaS solution complies with ISO, SAS, SSAE and ISAE
standards and rigorous data-protection laws. All data is held
within the EU and so is subject to EU data protection and
processing laws. There is a comprehensive security model that
ensures only those with sufficient security permissions can
access set functionality and screens. All data is encrypted
using 128-bit encryption and SSL. Exams are being run on
TestReach that have been accredited by various bodies including
OFQUAL and the SQA.